Samsonite Luggage

6/29/94
Samsonite Corporation
Denver, Colorado 80239

Dear Samson Knights:

Can you say Déjà vu? In October, 1991, I bought a Samsonite backpack at a store called Luggage and Leather in Manhattan. Despite my $64.90 contribution to their continued success and prosperity, the store went belly-up. Sadly, the aforementioned backpack began to fall apart at around the same time. Memory places both events circa July of ‘92. By December, I located the register receipt and sent it along for your perusal. You sent me a new backpack, but kept the receipt.

Enclosed please find the replacement pack, which -- like the first one -- has finally gone the way of the dinosaurs. The strap is ripping off. I’ve been reasonably gentle with this backpack and never carried around anything particularly dense or cumbersome. Yet here we are again. Perhaps in the final analysis, vinyl should be eschewed in favor of tougher materials. Since the time limit on the original three-year warranty has yet to expire, I’m trusting you good and just people to send me -- what surely will be -- the last replacement. As stated earlier, there is no receipt because you kept it on the previous go-round, and the store -- which was on 52nd Street and Seventh Avenue -- is no more. Please hurry, as I’m eager to -- once again -- carry my burden on my back in a smart and sturdy piece of luggage built in the famous Samsonite tradition.

Sincerely,

Jake Daehler


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