8/14/88
Penn - Plax Plastics, Inc.
Garden City, NY 11530
Gentlemen:
In April of this year I purchased an aquarium and the equipment for it, including your XP-440 TWIN Air Pump. In July, 3 months after its purchase, one of the two air jets stopped working. The store I bought it from wouldn’t fix it, so I attempted to fix it myself with your pump repair kit (Catalog #PRK-1). It still didn't work, and as my fish can only hold their breath for a limited amount of time, I bought another pump, which seems to be working well.
Because the pump is "guaranteed against defects in material and workmanship for one year from date of purchase," I am returning it and the repair kit to you for a refund. The pump cost $9.99 plus N.Y. sales tax, totaling $10.84.
In addition, because I’m asking for a refund and not repair of the pump, I am not enclosing the $2.00 you requested for handling and service charges.
Thank you for your prompt attention,
Sincerely,
J.K. Daehler
enc.
WGA registered 2010
No comments:
Post a Comment